⚖️ "Companies need to turn their workflows, domain knowledge, and accumulated judgment into AI systems that improve with each use. The companies that build this early will have an advantage that is hard to replicate, regardless of any new individual model capability." - Satya Nadella, CEO of Microsoft Hello Reader, The years I spent as a marketing automation strategist taught me to see the work move through a workflow, end-to-end. I find myself using those skills more frequently, as I hatch...

💸 “The cost to use a given level of AI falls about 10x every 12 months, and lower prices lead to much more use.” - Sam Altman Hello Reader, Last week I taught a half-day workshop in partnership with the Regional Business Partner Network at Enterprise North Canterbury. We gathered dozens of entrepreneurs and business owners together for an afternoon of AI training. They had heard the hype, seen the demos, and played around with a few tools. But they were still trying to understand how AI could...

🤖 "If you don't learn to how to orchestrate agents now, you'll spend 2027 catching up to people who started today.” - Sundar Pichai, CEO of Google Hello Reader, Xero recently published a report comparing how New Zealanders are using AI. They surveyed more than 1000 professionals, and they found that most people are still using AI like a random toolbox. They open ChatGPT, or Copilot, or Claude, or Gemini. They ask a question, get an answer, copy the useful bits, and move on. That’s fine. A...