profile

Stellar Platforms Newsletter

[Case Study] Video tutorials for SaaS

Published almost 2 years ago • 1 min read

Hello Reader,

Today, I'm going to share a case study of my recent video work.

​

​eSpeakers is a SaaS company that provides an online directory for meeting planners and conference organizers who are looking for professional speakers for their events. As one of the most popular and frequently used speaker directories in the United States, eSpeakers has added many features to their software platform that professional speakers use to grow and organize their business.
​
Unfortunately, many speakers can have a hard time navigating the software. Speakers are generally a charismatic bunch, great with people, but may not have advanced technical aptitude. Even though eSpeakers provides a detailed knowledge base with hundreds of articles, without a lot of study and practice, some users might not be getting the most out of their membership. When users aren’t using their paid membership software, it’s more likely they will cancel. Onboarding new users into the platforms, and educating existing users about new features, required a medium that makes speakers feel more familiar: video.

video-thumbnail
​

Project Aim

eSpeakers hired Stellar Platforms to produce a series of short, engaging instructional videos to educate their user base on how to use their membership effectively. These videos were created exclusively with eSpeakers branding, colors, and logos, and they had oversight of the entire revision process. As a scriptwriter, video producer, and professional virtual speaker himself, Creative Director Caelan Huntress was able to produce a series of high-quality videos, from scriptwriting to upload.

Solution

By using the project management tool Trello, and collecting iterative video feedback in Wipster, Caelan was able to give the eSpeakers leadership team a direct hand in the voice, the content, the look, and the feel of the videos. By first producing a full script in Google Docs, Caelan was able to incorporated the notes and the feedback of eSpeakers team into the content of the produced videos. By providing multiple revisions, Caelan was able to add content and modify B-roll and text overlays to make sure that these videos were perfect.

In the end, 22 videos totaling 90 minutes of runtime were uploaded into playlists on the eSpeakers YouTube channel.

Testimonial

"Caelan produced a series of videos that walked our users through specific features of our platform. The videos turned out well and Caelan was a pleasure to work with: super organized and very transparent in the process." - Dave Reed, Owner, eSpeakers

I'm currently looking for more video projects. If you'd like to discuss collaborating, let's talk: https://stellarplatforms.com/contact/.

Stellar Platforms Newsletter

by Caelan Huntress

For experts and entrepreneurs who want smart marketing systems that increase their influence, income, and impact. Written by an 🇺🇸 American digital nomad living in 🇳🇿 New Zealand, Caelan started his career as an acrobat in the circus. 🎪 He wrote the book on Marketing Yourself 📙 and is on a mission to help one million people develop a playful attitude about life. ✨

Read more from Stellar Platforms Newsletter

Hello Reader, What’s the difference between a Sales Funnel and a Marketing Funnel? People can get easily confused about these two terms, and that confusion is at least partly my fault. See, I’ve been writing about digital marketing for more than a decade online. I even wrote a book about Marketing Yourself. Despite being an 'expert,' I have been very sloppy about how I use those two phrases. During a recent workshop I was teaching, somebody asked me the question that had me shook: What’s the...

10 days ago • 3 min read

Hello Reader, Many people think stress is always bad. The real question is: does the stress damage you, or force you to grow? I get stressed every day. The cold plunge is part of my morning routine. Almost every morning, I immerse myself in freezing cold water for six minutes. The health benefits include: decreased inflammation, release of dopamine, increased metabolism, lower anxiety, shocking away depression, and activation of the parasympathetic nervous system. As far back as Hippocrates,...

24 days ago • 2 min read

Hello Reader, Impostor syndrome is a natural consequence of growth. Growth creates a gap, between who you are now, and who you used to be. We often interpret this gap, internally, as impostor syndrome. Image from iStock The only qualified experts in any subject are those who have collected a volume of failures in their field. That’s how you earn expertise - by learning all of the possible ways that you can fail. The Irony of Expertise is that positive feedback is easy to ignore. Others may...

about 1 month ago • 4 min read
Share this post