You can do anything you want, just not all at once. Having a good scope helps you clarify what's in the project, what's out of the project, and what it's worth to you when it's complete. The situation of the scope - where you find yourself, the direction you're facing, the destination that has your focus - these are best clarified using the Jobs-To-Be-Done formula. The Buyer’s Real ReasonJobs To Be Done is a strategy framework for understanding why people buy, use, switch, or abandon products. The core idea is that people don’t buy products. They “hire” products to make progress in a specific situation. By applying this framework to AI agents (whom you "hire" to accomplish something) you can identify what, specifically, transitions you from an initial state to a goal state, and why it matters. The basic formula goes like this (replace words in CAPS) - When I am SITUATION, I want to PROGRESS, so I can OUTCOME. 🤖 Managing Multiple AI agentsIf you can define the Job To Be Done for each agent (and subagent) you will move beyond random chaos, and into structured management. Managing AI agents is going to be a valuable skillset in an AI-powered future. My professional advice: hire a couple of agents to do regular tasks for you. Gain some experience. Practice. Fail. Learn. Grow. Ask yourself this one question: what is the job to be done? Here are some JTBD situations that can help inform your scope:
In an era of infinite intelligence, clarity of thinking becomes more valuable.
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Weekly newsletter highlighting the latest AI news, with short video tutorials and copy/paste prompts you can use to improve your skills as an AI operator. As artificial intelligence moves from optional to operational, technical specialists no longer have the advantage. It is those who can supervise and coach AI to improve that will thrive in an AI-augmented future.
💸 “The cost to use a given level of AI falls about 10x every 12 months, and lower prices lead to much more use.” - Sam Altman Hello Reader, Last week I taught a half-day workshop in partnership with the Regional Business Partner Network at Enterprise North Canterbury. We gathered dozens of entrepreneurs and business owners together for an afternoon of AI training. They had heard the hype, seen the demos, and played around with a few tools. But they were still trying to understand how AI could...
🤖 "If you don't learn to how to orchestrate agents now, you'll spend 2027 catching up to people who started today.” - Sundar Pichai, CEO of Google Hello Reader, Xero recently published a report comparing how New Zealanders are using AI. They surveyed more than 1000 professionals, and they found that most people are still using AI like a random toolbox. They open ChatGPT, or Copilot, or Claude, or Gemini. They ask a question, get an answer, copy the useful bits, and move on. That’s fine. A...
💸 "AI Agents are a multi trillion dollar opportunity.” - Jensen Huang, CEO of NVIDIA Hello Reader, AI agents are changing the way work gets done. As agentic AI systems become more capable, our real advantage will not come from technical proficiency. Our advantage will come from knowing how to manage AI agents well. The ability to scope agentic projects, manage autonomous systems, evaluate their performance, and design the information environments that make agents effective - these are the...